Configuring Field-Comm.NET to work with your email

One of Field-Comm.NET"s many useful features is the ability to send emails to your clients and vendors. In order to make use of this feature you must enter your email's configuration into the Field-Comm.NET Email setup page.

To to this, first you must open the email setup screen by going to Tools > Options, and clicking on the "Email" tab. Then, fill in the fields with your email provider's information. We've included links to the support pages of several popular email providers to assist you.

• Gmail
• Yahoo! Mail
• Comcast
• AOL Mail

If your provider is not listed on this page, we recommend looking on the Help section of their website for information on configuring the email. Alternatively, you can contact your IT support for assistance with the settings.

Determining the Field-Comm.NET Email Settings

When setting up email to work with Field-Comm.NET you will see various settings. These are explained here.

Use Outlook to Send Emails

If you want to use Microsoft Outlook instead of Field-Comm to send emails, check this box. This requires either Outlook 2003 or Outlook 2007.

Outgoing Email Server

This is the server that your email will go through. It is usually formatted as "smtp.yourserver.com", "mail.yourserver.com", or something similar.

This Server Requires SSL

SSL is a type of encryption. If your server requires an encrypted connection, check this box.

This Server Requires TLS

TLS is an enhanced encryption type. If your server requires TLS, then check this box to enable it.

Return Name

This is the name that will be returned in your email. When you receive emails from someone formatted as "John Smith <jsmith@mailinator.com>", the return name was "John Smith"

Return Email Address

This is your email address, where replies to your email will be send. When you receive emails from someone formatted as "John Smith <jsmith@mailinator.com>", the return email address was "jsmith@mailinator.com"

SMTP Port

The standard port used for email is 25. If your email provider requires something different, enter it here.

Authentication

This section is used if your email server requires a user name and password. Choose the authentication type from the "Authentication Mode" dropdown box. Then enter your username and password in the box provided.

Manual Timeout

If Field-Comm.NET tries to send an email and it can't reach the email server, it will keep trying for a set amount of time. You can adjust that time through the "Manual Timeout" slider.

Limit total email attachment size

Some email servers won't accept emails that are larger than a certain size. If that's the case with your server, Field-Comm.NET can separate large emails into sections for you. First, set an attachment limit, for instance, 1 MB. If you try to send an email with attachments larger than that size, Field-Comm.NET will send multiple emails, spreading the attachments across them, so that the email will be delivered.

Delivery Status Notification

This option enables Delivery Status Notification. If you send an email and it fails to be delivered to the recipient, then you will be emailed information on the failure. Many email servers won't work with this feature enabled, because many spammers take advantage of it to scan for valid email addresses.

Need help setting up email?

The "Need help?" link opens this webpage.